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business
hours, rules and reservations |
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Business
hours : |
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Monday and Friday : |
11:00
a.m. to 8:00 p.m. |
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- Tuesday to Thursday : |
11:00
a.m. to 9:00 p.m. |
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Saturday : |
11:00
a.m. to 5:00 p.m. |
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Sunday : |
closed |
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Closing periods during the year :
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Épilogue
musique
is closed during Christmas and New Year’s Day period and
for two weeks during the summer. Notification of these closing
periods are made official one month in advance and are indicated
on our web site’s home page. |
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| General
rules : |
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Each studio rental needs a prior reservation that can be made
either by phone or email.
- Épilogue musique guarantees that the
main door of the building (1726 St-Denis) that leads to the waiting
room will be opened 15 minutes before a rental period and up to
30 minutes after.
- Visiting the studios require a reservation.
- The customer who arrives late cannot, under any circumstance,
prolong the rental session beyond finishing time and will not
be reimbursed for time lost.
- Cash payments are required except for 10 hour promotions or
monthly rentals for which we also accept checks. .
- No credit or late payment accepted.
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| Functioning
of hourly rentals and 10 hour promotions : |
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Reservations can be cancelled or moved if Épilogue
musique is notified at least 48 hours in advance. Beyond
this period, the customer agrees to pay the reservation deposit
whether he shows up or not.
- A reservation made the same day or the day before can’t
be changed and the customer agrees to pay the reservation deposit
whether he shows up or not.
- Payment for hourly rentals and 10 hour promotions has to be
made prior to the beginning of the rental period.
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| Functioning
of monthly rentals : |
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Monthly rental is described as follows: the customer rents for
at least one hour every week of the month, on the same day and
at the same time. Example: Studio 404, every Monday of September
from 1 :00 p.m. to 2 :00 p.m.
- Monthly rentals assure priority for reserved periods. The customer
must pay for the following month (if he renews) on the last rental
period of the month. Example: a customer reserves Tuesdays
in March from 4:00 p.m to 6:00 p.m. If he wishes to reserve the
same period in April, he must then make payment on the last Tuesday
of March.
- No refund on monthly rentals.
- Monthly rentals allow one week skipping (for holidays, for example)
for each rented hour. This must be decided at time of payment.
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Special
arrangement for music teachers : |
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Épilogue musique offers 30 minutes of
free rental per week to music teachers who meet new students.
The studio used for the meeting has to be the same as the one
used by the teacher for the music lessons and the meetings have
to immediately precede or follow the periods already rented by
the teacher.
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Special
situations : |
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Épilogue musique is not responsible for
any cancellation, delay or inconvenience brought on music rehearsals
or music lessons due to a blackout or in the event St-Denis Street
is blocked of by the authorities. If such a situation does happen,
the customer must pay for the reservation of the studio as expected
but Épilogue musique will offer new time
periods in replacement.
- No mechanical problem (example: a broken string) on a piano
will justify a refund. In such situations, Épilogue
musique may however offer new rehearsing periods to compensate.
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